Stitching, hardware, materials and serials are checked against reference before a piece is ever listed. We buy in person — conventions, collectors, trusted plugs — so it's verified before we pay for it, let alone before you do.

If a piece arrives damaged, the wrong item, or not as described, email us within 48 hours with your order number and photos. We'll resolve it — replacement, return authorisation, or a refund to your original payment method. If it arrives exactly as photographed — right item, right size, right condition — the sale is final. That's the whole deal, stated plainly.

Packed tight, double-boxed on high-value orders, tracked door to door. Tracking lands in your inbox the moment the label prints. Free shipping over $300.

Every item in the vault is a single unit. Nothing is restocked and nothing is drop-shipped — it's photographed where it sits, in our building.

Payment is encrypted and handled entirely by Shopify — the same checkout used by millions of stores. Apple Pay, Shop Pay and every major card.